Return Policy

Attocart – Return & Refund Policy

Thank you for shopping at Attocart!
We want you to have a smooth and pleasant shopping experience. If you are not fully satisfied with your purchase, this Return & Refund Policy explains how returns and refunds work.

1. Eligibility for Return

You can request a return if:

  • You received a damaged, defective, or wrong product

  • The product you received is different from the description

  • The item is unused, unopened, and in its original packaging

Return Time Window

You must request a return within:

⏳ 7 days from the date of delivery

Items returned after 7 days may not be accepted.

2. Non-Returnable Items

Some items cannot be returned:

  • Personal care products (opened)

  • Cosmetics & beauty products

  • Intimate or hygiene items

  • Gift cards or coupons

  • Sale/discounted items (if marked non-returnable)

  • Customized or personalized orders

3. Return Process

To start a return:

  1. Contact us at support@attocart.com or [Your Phone Number]

  2. Provide your order number, photos of the product, and the reason for return

  3. Our team will review your request within 24–48 hours

  4. If approved, we will arrange a pickup or provide a return address

Please ensure the product is safely packed to avoid damage during return transit.

4. Refund Process

Once we receive and inspect the returned item:

  • If the return is approved, your refund will be processed within 3–7 business days

  • Refund will be issued to your original payment method (UPI, card, wallet, etc.)

Refund Conditions

Refund may be denied if:

  • Item is used or damaged by the customer

  • Product is missing accessories or original packaging

  • Wrong item is returned

5. Replacement Policy

If you prefer a replacement instead of a refund:

  • We will send a new product after receiving the returned item

  • Replacement is subject to stock availability

If the item is unavailable, we will issue a full refund.

6. Order Cancellation

  • Orders can be cancelled before shipping

  • Once shipped, cancellation is not possible—you must request a return after delivery

7. Contact Us

For returns, refunds, or any questions:

Email: attocartofficial@gmail.com
Phone: 9920772564
Website: www.attocart.com